My Order

Yes, if you would prefer to place your order over the phone rather than online please call us on 01535 611688 and one of our team will be happy to take your order.

All orders of in stock items placed before 2pm Monday to Friday will be shipped the same day.

Orders of in stock items received after 2pm will be shipped the next working day, orders placed after 2pm on a Friday will be shipped the following Monday.

When ordering, either online or by phone please supply your mobile number and/or email address to be able to track your order.

If we ship via DPD, you will receive a text and/or email notification with tracking information as soon as your order has been dispatched.

If we ship via Royal Mail you will receive an email notification with tracking information as soon as your order has been dispatched.

Delivery & Returns

Yes, worldwide shipping is available on a selection of products including tactical LED flashlights and accessories.

Mainland UK - Your order will arrive the next working day once your order has been shipped.

Ireland, Offshore & Scottish Highlands - Your order will arrive within 2 to 3 working days once your order has been shipped.

Europe - Your order will arrive within 3 to 7 working days once your order has been shipped.

Rest of the World - Your order will arrive within 5 to 15 working days once your order has been shipped.

If you are returning a product for a refund, please safely package your product and return this back to us in original condition with a copy of your original receipt.

You can download our returns form online, click here.

To view our refund policy, click here.

Troubleshooting

If you are having a problem with one of our products, please get in touch and we'll be happy to help resolve the problem that you're having.

Call us on 01535 611688 or email info@taclight.co.uk to speak to a member of our knowledgeable team.